Technical support for Office 365

Hire our team of specialists on an incident basis.

1. Dedicated account manager – our goal is to provide customers with an exceptional experience. We dedicate an MCP (Microsoft Certified Professional) account manager that will respond promptly, accurately, and is knowledgeable with all our products, processes, and services;


2. Onboarding assistance and consulting – talk to our specialists to define how to get the most out of your Office 365 subscription;


3. Managed data migration – one of our specialists will be dedicated to execute the migration for you;


4. Admin management – our experts can administer your Office 365 organization to make sure features you are using are configured and running the way you want;


5. 24/7/365 Admin and End User technical support – get an access to team of experts 24/7/365 by phone, email and chat with unlimited support cases and support hours.

* Technical support is provided for all products and services provided to a customer under Office 365 subscription.

** Technical support for products not included in Office 365 subscription terms and conditions can be defined in a custom agreement.

• Incident based technical support services include

Hire our team of specialists on a monthly basis.

1. Dedicated account manager – our goal is to provide customers with an exceptional experience. We dedicate an MCP (Microsoft Certified Professional) account manager that will respond promptly, accurately, and is knowledgeable with all our products, processes, and services;


2. Onboarding assistance and consulting – talk to our specialists to define how to get the most out of your Office 365 subscription;


3. Managed data migration – one of our specialists will be dedicated to execute the migration for you;


4. Admin management – our experts can administer your Office 365 organization to make sure features you are using are configured and running the way you want;


5. 24/7/365 Admin and End User technical support – get an access to team of experts 24/7/365 by phone, email and chat with unlimited support cases and support hours.

* Technical support is provided for all products and services provided to a customer under Office 365 subscription.

** Technical support for products not included in Office 365 subscription terms and conditions can be defined in a custom agreement.

• Prepaid technical support services include

Hire our team of specialists on an hourly basis.

1. Dedicated account manager – our goal is to provide customers with an exceptional experience. We dedicate an MCP (Microsoft Certified Professional) account manager that will respond promptly, accurately, and is knowledgeable with all our products, processes, and services;


2. Onboarding assistance and consulting – talk to our specialists to define how to get the most out of your Office 365 subscription;


3. Managed data migration – one of our specialists will be dedicated to execute the migration for you;


4. Admin management – our experts can administer your Office 365 organization to make sure features you are using are configured and running the way you want;


5. 24/7/365 Admin and End User technical support – get an access to team of experts 24/7/365 by phone, email and chat with unlimited support cases and support hours.

* Technical support is provided for all products and services provided to a customer under Office 365 subscription.

** Technical support for products not included in Office 365 subscription terms and conditions can be defined in a custom agreement.

• Hourly technical support services include

Hire our team of specialists for one time migration.

1. Dedicated specialist – we dedicate an MCP (Microsoft Certified Professional) that work on your migration project and control it during whole migration lifecycle;


2. Onboarding assistance – define if your existing environment is ready for migration to Office 365;


3. Pre-Migration Planning – define what data should be transferred, steps required to move defined data, resources that may be involved during migration and agree all timeframes required to achieve migration goals before executing;


4. Migration instructions – put together a migration plan and set of guides/documentation required to perform an actual migration that will be used as a roadmap by engineers on both sides;


5. Executing Migration – perform an actual data migration to Office 365.

* Data transferred – Email, Calendars, Contacts, Tasks, Archives, Files.

** Migration tools – Built in, 3rd party (if required, paid separately by customer directly through tool vendor)

• Managed data migration services include