How to reset a BlackBerry activation password (Exchange 2010)

  • Synopsis

    This guide will show you how to reset your BlackBerry activation password from the Control Panel.
  • Applicable to

    All hosted Exchange 2010 accounts.
  • Prerequisite

    • a hosted Exchange 2010 account
    • a BlackBerry device
  • How to


    1. Log into the 2010 Control Panel.
    2. Select the user for whom you wish to reset the password. 
      CP2010_BB_ChangePassword_1
    3. Click on Reset Password in the BlackBerry section under Tasks.
      CP2010_BB_ChangePassword_2
    4. Type your new password, then click on Reset Password.
      CP2010_BB_ChangePassword_3

    If you need further assistance, please do not hesitate to contact us.

  • Keywords

    BlackBerry, Control Panel, reset, password, Exchange
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