How to use a public contact list on my BlackBerry (Exchange 2010)

  • Synopsis

    This guide will show you how to use a public contact list on a BlackBerry.
  • Applicable to

    All hosted Exchange 2010 accounts with BES.
  • Prerequisite

    • a hosted Exchange 2010 account
    • an activated BlackBerry
    • A wireless account provisioned for BlackBerry Enterprise Server (BES)
    • A Blackberry mobile device with firmware version 5.x
  • How to

    1. The contact list can only be published by requesting technical support to enable access for each individual devices and contact lists.
    2. Create the contact list inside your public folders
    3. Activate any mobile device that will need access to the contact list (make sure it is on firmware 5.0 by going to Options About)
    4. Make sure all your users have the appropriate permissions to access the contact list.
    5. Send an email to support@plexhosted.com including the following: name and location of the contact list (must be inside public folders), and list of users who should have access.
    Note: Any users added after this has been enabled will not have access unless you send an email to support@plexhosted.com.
    Note: If the contact list is deleted or moved, it will not be accessible unless you send an email to support@plexhosted.com.

    If you need further assistance, please do not hesitate to contact us.

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