How to manage the Spam filtering level (Exchange 2010)

  • Synopsis

    This guide will show you how to manage the Spam filtering level and explain those levels from the Control Panel.
  • Applicable to

    All hosted Exchange 2010 accounts.
  • Prerequisite

    • a hosted Exchange 2010 account
  • How to

    1. Log into the Control Panel.
    2. Click on Spam Settings, located in the Organisation » Exchange section under Tasks.
      CP2010_Org_FilteringLevel_1
    3. Choose the Spam filtering level that is right for you. If you choose Off, no filtering will occur. If you choose Low, the most obvious junk emails will be moved to the Junk E-mail folder. If you choose Medium (Default), most junk emails will be moved to the Junk E-mail folder, but some may land in your Inbox. If you choose High, the most obvious junk emails will be blocked, other junk emails will be moved to the Junk E-mail folder and some regular emails may also be moved this folder, so you need to check it often.
      CP2010_Org_FilteringLevel_2
    4. Click on Save.

    If you need further assistance, please do not hesitate to contact us.

  • Keywords

    Control Panel, spam filtering level, manage
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