How to add an autodiscover record in a DNS (Exchange 2010)

  • Synopsis

    This guide will show you how to add the autodiscover record in your DNS.
  • Applicable to

    All hosted Exchange 2010 accounts.
  • Prerequisite

    • a hosted Exchange 2010 account
  • How to

    Note: The A record is necessary for the autoconnect configuration of Outlook. It is also necessary for many of Outlook features such as: offline address book, managing delegate permissions, automatic out-of-office reply.

    1. Log into your DNS Control Panel.
    2. Create an CNAME record called "autodiscover.yourdomain.com" that points to the domain name "autodiscover.plexhosted.com".
    Note: Due to distributed nature of DNS, the record you created in this article may take up to 48 hours to propagate.

    If you need further assistance, please do not hesitate to contact us.

     

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